From monthly archives: July 2008

We are pleased to present below all posts archived in 'July 2008'. If you still can't find what you are looking for, try using the search box.

Timothy

Save the Red Knot!

I got the following email from Defenders of Wildlife the other day. It's about saving a small bird called the Red Knot. They had me at "bird." :-)

Take action! The Red Knot needs your help! From the email...

The red knot is a tiny shorebird that's struggling to survive. Please help me save these amazing birds by taking action at http://action.defenders.org/saveredknots.

Timothy

Mystery of the Missing msnmsn.inf on XP SP3

I'm not sure if this is related to the installation of Service Pack 3 on this XP box or not, but I recently ran into the following error after running "Add/Remove Windows Components" from within "Add/Remove Programs."

Error Message 1

For those unable to see the above image, it says, "Setup was unable to open information file msnmsn.inf. Contact your system administrator. The specific error code is 0x2 at line 0."

Then you click okay and you get the following dialog.

Error Message 2

"The application could not be initialized." Ahh, the death throws of the Windows setup application...

Well, from the error, it sure sounds like something is failing to parse an INF file. But why? This sounds like a job for ProcMon!

Sure enough, searching the ProcMon results for msnmsn.inf after running the setup again shows us the following...

ProcMon

File not found! Why on Earth would that suddenly go missing? No clue how this happened. But here's how you fix it. Copy the msnmsn.inf from C:\Windows\ServicePackFiles\i386 into C:\Windows\System32\Setup.

But wait! There's more! After doing this, I got a different error. This time it said it couldn't find ocmsn.dll. It turns out that C:\Windows\ServicePackFiles\i386 has a copy of ocmsn.dll as well, so I copied it to C:\Windows\System32\Setup.

Fixed!

Recent Comments
  1. Re: DPM 2016 + SQL 2016 and "An unexpected error occurred during the installation" ID: 4387
    Derek: Edward, great find. +1 on the fix... Thanks!!
  2. Re: DPM 2016 + SQL 2016 and "An unexpected error occurred during the installation" ID: 4387
    milo: Thanx MIKE - this helped me: DPM 2016 setup will fail if you have SQL Server Management Studio (SSMS...
  3. Re: DPM 2016 + SQL 2016 and "An unexpected error occurred during the installation" ID: 4387
    Terry: Edward, you are the Man!!!! Looked for a solution for hours, then found your post and BAM!!! it worked...
  4. Re: DPM 2016 + SQL 2016 and "An unexpected error occurred during the installation" ID: 4387
    Mr. JoeM: Edward! Thank you, saved me hours of work.
  5. Re: DPM 2016 + SQL 2016 and "An unexpected error occurred during the installation" ID: 4387
    Brian: Thank you so much Edward! :-)
  6. Re: DPM 2016 + SQL 2016 and "An unexpected error occurred during the installation" ID: 4387
    Tom: Thank you Edward! After beating my head against a wall for days, tried your suggestion out and lo and...
  7. Re: DPM 2016 + SQL 2016 and "An unexpected error occurred during the installation" ID: 4387
    Mike: DPM 2016 setup will fail if you have SQL Server Management Studio (SSMS) V17.x installed. Re-Install...
  8. Re: DPM 2016 + SQL 2016 and "An unexpected error occurred during the installation" ID: 4387
    Rob: Edward, thanks man! you were a lifesaver. My scenario was Win Server 2016 from scratch, SQL 2016 (N...
  9. Re: DPM 2016 + SQL 2016 and "An unexpected error occurred during the installation" ID: 4387
    Edward: It also crashes with the 4387 error if you have the SQL Management Studio 17 tools installed. Installing...
  10. Re: DPM 2016 + SQL 2016 and "An unexpected error occurred during the installation" ID: 4387
    Ram: Hi - I followed richsmif instruction and was able to successfully install DPM 2016 on SQL 2016. Completed...